Common Issue 1: Tag added in device-specific sections
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In the file where we have to add the lead tag, there can be dedicated sections for mobile and desktop.
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Make sure the tag is added outside of those section for it to be fired on all devices.
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To be checked when you see in your Merchant Extranet that you constantly moves back and forth between V1 and V2.
Common Issue 2: Currency, and comma issues with Shopify integration
Some merchants had issues with all order values with more than 4 digits. The Shopify currency format was {{ amount_no_decimals }} where the standard configuration is with {{amount}}.
If Shopify is configurated with another format, the merchant has to adapt the code for orderValue and price attributes:
|
Money format |
Rounded |
Example |
Code suggestion |
|---|---|---|---|
|
{{ amount }} |
No |
1,134.65 |
orderValue: '{{ order.total_price | money_without_currency | remove: ',' }}', |
|
{{ amount_no_decimals }} |
Yes |
1,135 |
orderValue: '{{ order.total_price | money_without_currency | remove: ',' }}', |
|
{{ amount_with_comma_separator }} |
No |
1.134,65 |
orderValue: '{{ order.total_price | money_without_currency | remove: '.' | replace: ',', '.' }}', |
|
{{ amount_no_decimals_with_comma_separator }} |
Yes |
1.135 |
orderValue: '{{ order.total_price | money_without_currency | remove: '.' }}', |
|
{{ amount_with_apostrophe_separator }} |
No |
1'134.65 |
orderValue: '{{ order.total_price | money_without_currency | remove: '\'' }}', |