Breadcrumbs

Troubleshooting Prestashop integration

Common Issue 1: Variables are not replaced in the order confirmation page source code

Check that there not {literal} around the tag

<script type="text/javascript">
    _kkstrack = {
...

Common Issue 2: Wrong template

You need to edit the correct file to implement Kelkoo Sales Tracking. Please verify which file you have edited.

Common Issue 3: Cache has not been refreshed

Whenever you make a change in your file, you need to refresh your cache. Go to your Admin panel > Advanced > Performance > Refresh cache